License Deactivation

Why Deactivate

You may want to return the license from a Host in order to decommission the Host and use the license on another Host.

For example, before moving the installation to a new hardware, you must de-activate.

Note of warning

Deactivate is not the same as Clear license.
This page is documenting Deactivation only.

!Do not use Clear license data unless instructed by Support.

How to Deactivate a License

!Warning : This will remove the license from the current Alpana Server installation.
Until a new license is activated, you users won’t be able to login or view dashboards.

*Note : You may at a later time activate again a license on this installation if needed.

On the Host of your Alpana Server, navigate to Administration > Settings, tab License Management.

Click Deactivate License :

Read the warning and confirm the deactivation :

Please copy and keep the Deactivation code

!If you fail to keep your Deactivation code, you may not be able to re-use your license at a later time.

Contact Support

Once you get the deactivation code, please contact your distributor if you are an end client with your License ID and Deactivation Code to allow to free your license or code192 support if you are a distributor.

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