Tenancy

Single tenancy

In the case of single tenancy, the application will try to set “Default” as tenancy name at first launch as is it the default tenant in the Alpana solution.
If your company changed the “Default” name for something else you will be prompted to change it. You can tap the change tenant box on the login screen and input the tenancy name that your company set. Provided that the tenancy name is valid, it will be set as tenant and saved.

Multitenancy

In the case of multitenancy, the application will set your tenancy name according to the sub domain name provided in the server address. You can, however, change the tenancy name at any time via the change tenant box on the login screen.

*Please note that the mobile application does not allow to connect without tenancy name or “Host” mode.