Troubleshooting

Migrating

Updating Alpana may cause visual change in Alpana dashboard embeded inside OMI View. If you encounter some visual trouble, you will have to:

• Close all OMI Clients connected to the view app
• Undeploy OMI View App Object
• Deploy OMI View App Object
• Restart OMI clients
  

Cache

OMI application use a specific web browser component with a caching function to store informations (like a standard web browser).
You can find this cache in the OMI User windows user settings :
C:\Users\_{omi user}_\AppData\Local\ViewApps\_{Alpana OMI ViewApp name}_\WebBrowser

*This folder has to be removed if the Alpana OMI application seams to have problem that is not resolve by Undeploy / Deploy function in system plateform.