Administrators can impersonate other Users.
This is useful for support.
Impersonating a User
To impersonate another User from the same Tenant (or Host), go to the Administration > Users page :
Find the desired User, and click Actions > Login as this user :
This will log you as the target User.
Impersonating a User from a specific Tenant
From the Host, you can impersonate Users from Tenants.
Go to the Tenants page :
Find the desired Tenant and click Actions > Login as this tenant :
A dialog opens with the list of Users from that Tenant.
Find the desired User of that Tenant, and click the Select button :
This will log you as the target User on the target Tenant.
Returning to your account
After impersonating a User, you can return to your own account without logging out.
Click the User’s profile button and select Back to my account :
Last modified: Sep 13, 2021
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